Soflab Technology developed a modular and complete IT Service Management solution which:

Assures the support for the governance of key IT processes.

Facilitates planning, provision and continuous growth of IT services quality.

We will help you find and configure the best solution

Chosen processes supported by our ITSM solution

A set of integrated tools

Instead of an universal tool for all cases, we provide a made-to-measure, elastic and complete solution for IT Service Management, built based on a set of tools developed by our partner, Atlassian company. Furthermore, we integrate our ITSM solution with the systems of our clients (e. g. ERP systems).

Benefits of implementing our ITSM solution

Implementation of the ITSM solution with Soflab Technology enables adding new quality to the work of IT departments. The automation and centralization of process management improves the speed of problem solving and increases the work efficiency while assuring real time access to information. With the complete IT Service Management solution you will:

Why to deploy ITSM with Soflab Technology?

Thanks to the ITSM solution we offer, you can effectively manage IT services and quickly meet the changing and growing expectations in the whole organization.
Our solution is:
implemented by experienced and certified experts
based on the leading software from our partner, Atlassian company
compatible with the best ITIL practices

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We will help you find and configure the best solution.

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